Updated March 17, 2020
Dear Patron:
Your health and safety are our primary concerns. Amid the flood of emerging and rapidly changing COVID-19 developments, advice and regulations, we are all suddenly learning what a global pandemic requires of us all – and it is difficult for everyone.
In accordance with local, state and national mandates, coupled with adherence to “best practices” to contain the spread of COVID-19, the
Stockton Symphony Board of Directors has elected to cancel all special events and remaining concerts through the remainder of the 2019/20 season (May 2020).
In the face of this crisis, all of us extend our compassion, solidarity, safety, and support for our Symphony family and our whole community.
Canceled events include:
- March 20 – Donor dinner with the musicians
- March 21 – Pre-concert and post-concert receptions
- March 21 – Classics 4 Concert – Timeless Treasures
- April 18 – Classics 5 Concert – Romantic Adventure
- May 3 – POPS 4 – Bette, Babs and Beyond
This decision represents our best judgment on practical steps we can all take to reduce risk for our community and ourselves. We realize the spread and containment of COVID-19 will require decisions that affect not only Symphony concerts and programs, but the lives of many individuals, in many ways. Additionally, we are aware that the steps we are taking to protect the health of the community may involve inconvenience and personal sacrifice. We are grateful for your understanding and goodwill.
We would like to offer you three options regarding the tickets you have purchased for the concerts that are being cancelled:
- DONATE
You can donate the value of your tickets to the Symphony. This will be a tax-deductible donation and the Symphony will provide you with an acknowledgement of your donation for your tax purposes. Please note: the Stockton Symphony Board of Directors intends to provide some financial support to our musicians that have been financially impacted by concert cancellations throughout our region – donating the value of your tickets will help make this possible. - REFUND
You may receive a full refund for your concert tickets. Credit card purchases will receive a credit posted to the same card. Cash/check purchases will receive check from the Symphony. - CREDIT
You may receive a “credit” for future concerts in the 2020/21 season:
– Subscribers: Credit toward next season’s subscription (the Symphony will discount the cost of your renewal)
– Individual Ticket Holders: Credit voucher for choice of concert in 2020/21 season
DEADLINE: April 30, 2020
Please indicate your preference to the Symphony via email or written correspondence.
Email: boxoffice@stocktonsymphony.org
Mail: Stockton Symphony
4629 Quail Lakes Drive
Stockton, CA 95207
Attention: Box office
You will receive an acknowledgement of your request in same manner we received your request (mail for email).
We thank you in advance for your patience during these trying times.
We continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can make ongoing assessments in the best interest of our patrons, staff and entire community.
PLEASE BE SAFE!
Jim Morris,
President of the Board of Directors
Peter Jaffe,
Music Director and Conductor
Philip D. West,
CEO
